Pinn Xhean Y.

Pinn Xhean Y. is a customer service professional with extensive experience in eCommerce and various customer-facing roles. Currently serving as a Customer Service eCommerce Representative at Steelcase since February 2022, Pinn focuses on supporting the China market through live chat platforms, order management, and performance monitoring of customer service teams for major online marketplaces. Prior experience includes a Procurement Specialist role at Baker Hughes, where responsibilities included supplier negotiation and inventory management, and a Customer Service Agent position at Ecolab, emphasizing customer relations and prompt service. Additionally, Pinn held the position of Advertising & Promotions Executive at BANDAR UTAMA CITY SDN. BHD., managing promotional activities and tenant support. Pinn holds a Bachelor's degree in Radio and Television from Ming Chuan University.