Dalia Ali is an experienced professional in customer relations and supply chain management, currently serving as the Head of Customer Relations - Supply Chain at Stellantis since December 2018. Dalia has held key positions at various companies, including Regional Customer Service Manager at AXA Gulf and Customer Relations/Contact Center Ops Manager at Al Futtaim Motors, where responsibilities entailed enhancing customer satisfaction and team performance. Earlier roles include Assistant Manager CRM at Galadari Automotive Group and Customer Relations Executive at Al-Futtaim Automotive, focusing on CRM strategies and service standards. Dalia began their career as a Contact Center Supervisor at Xceed and as a Customer Care Executive at Johnson & Johnson. Educationally, Dalia holds a Bachelor's Degree from Cairo University, specializing in Italian studies.
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