Monique Steudel currently serves as the Global Manager for Customer Experience Strategic Planning and Customer Journey B2C at Stellantis since January 2021. Prior to this role, Monique held the position of Global Manager Customer Journey B2C at Opel Automobile GmbH within the Groupe PSA from October 2018 to January 2021, where Monique focused on identifying relevant B2C customers for electric vehicle services and implementing Design Thinking across the group. Monique's earlier experience includes management roles in customer journey and digital transformation at Telekom Deutschland GmbH, project management at American Express Europe Services Ltd., and consulting at TellSell Consulting GmbH (KPMG). Monique holds a Diplom in Business Administration from Humboldt-Universität zu Berlin, earned between 1996 and 2003.
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