Karen Rubin

Karen Rubin has a diverse work experience spanning several roles and organizations. Karen currently works as a Partner Success Manager at Stellic since June 2022. Previously, Karen served as the Director of Advising for LCA at San Francisco State University from July 2019 to June 2022. In this role, they implemented various improvements to increase student enrollment units and achieved higher-quality student enrollment for incoming freshmen and transfer students. Karen also developed an engaging onboarding experience for majors in the Liberal and Creative Arts and created educational newsletters for faculty and chairs.

Before their role at San Francisco State University, Karen worked as the Director of Student Academic Support & Success at Valdosta State University from June 2016 to May 2019. Karen also served as the Academic Engagement Director at Florida Campus Compact FL|CC from September 2014 to 2016. Prior to that, Karen worked in environmental policy at the City of Tallahassee from February 2012 to September 2014.

Starting their career, Karen worked as an Instructor at Florida State University from June 2001 to May 2013. Karen also gained experience in grants management at Malcolm Pirnie from August 2009 to January 2012.

Karen Rubin completed their Bachelor of Arts degree in Letters from the University of Oklahoma from 1992 to 1995. Later, they pursued a PhD in American History at Florida State University, graduating between 2002 and 2007.

In addition to their formal education, Karen has obtained several certifications. In August 2022, they completed the "Google Project Management | Specialization" from Coursera | Google. Karen also acquired certifications in "Creating Positive Conversations with Challenging Customers," "Customer Service: Problem Solving and Troubleshooting," "Learning Asana," "Learning Notion," "Onboarding and Adoption Best Practices for Customer Success Management," "Project Management: Technical Projects," "Cert Prep: Scrum Master," "Customer Service Leadership," "Customer Service: Knowledge Management," "Hiring and Supporting Neurodiversity in the Workplace," "How to Beat Burnout, Exhaustion, and Stress," "Managing a Customer Service Team," "Performance Management: Improving Employee Performance," "Process Improvement Foundations," "Talent Sourcing," "The Cure for Impostor Syndrome," and "Transitioning from Waterfall to Agile Project Management."