Jessica Engel

Jessica Engel is an experienced professional with a strong background in customer service and financial management. Currently serving as a Sales Support Representative at STEP CG since April 2023, Jessica has previously held pivotal roles such as Branch Manager at Texas Bay Credit Union and Member Resource Manager at Cy-Fair Federal Credit Union. Jessica’s extensive experience includes supervising call centers, analyzing loan applications as a Loan Servicing Specialist II, and ensuring high-quality customer interactions in various capacities within the financial sector. Earlier in Jessica's career, notable positions included Customer Sales and Service Representative and Lead Teller at Wells Fargo, as well as management roles at Hess Corporation and Panera Bread.