Beth Jones

Step Change Outsourcing is a growing contact centre working in partnership with some of the UK’s largest brands for over 15 years. We turn challenges into opportunities. We are; • Results orientated • Generate exceptional ROI • Demonstrate continuous improvement We do this by being experts in;  Outbound selling  Inbound selling  Retention  Cross Sell  Upsell  Webchat sales In 2020, we were accredited as a Sunday Times Top 100 Company, achieving 3rd place as a Best Small Company. We have also been accredited 3 stars by Best Companies, the highest level for workplace engagement. We are FCA authorised, ISO 27001:2022 and PCI DSS certified, proving our commitment to information security management.