Karen Chalmers

Karen Chalmers has a diverse work experience spanning various leadership roles in customer service and sales. Karen has served as the Director of Operations - Global at SThree, where they were responsible for client and candidate operations in multiple countries. Prior to that, they worked as the Head Of Client Services and Global HR Operations, leading a team in providing a professional and human-led service. Karen also served as the Head of Customer Assist at Tesco Bank, where they motivated and inspired a team of 800 colleagues to deliver great service. Karen worked at Sky in several roles, including Head of Customer and Advisor Experience, Head of Quality and Communication, Head of Sales Support, Quality Delivery Manager, and Sales Delivery Manager. Before that, they were the General Manager of Sales at TUI, where they achieved annual revenue targets. Karen's early experience includes working as Cabin Crew at KLM Royal Dutch Airlines, ensuring passenger safety and enjoyment.

Karen Chalmers studied Business Management with Tourism at Glasgow Metropolitan College from 1990 to 1993. Karen also holds a certification as an Accredited Coach from SThree, obtained in 2020. Karen's education history also includes attendance at St Ambrose Coatbridge, although specific details regarding degree and field of study are not provided.