Michael Peters

Michael Peters is a seasoned professional with extensive experience in client experience and operational management. Currently serving as the Business Systems Lead at Stitch Fix since November 2020, Michael oversees the development and maintenance of AI-driven Client Support systems, focusing on strategic enhancements to optimize client experiences and internal workflows. Prior experience includes a role as Client Experience Operations Lead at Wayfair, where Michael managed the operational execution of the company's first brick-and-mortar outlet. Additionally, as a Delivery Operations Manager and later Owner Advisor at Tesla, Michael thrived in a dynamic sales environment. Earlier roles include Site Coordinator at Towne Park and Product Specialist at Dreyer Reinbold BMW. Michael pursued education at Indiana University Indianapolis from 2015 to 2017.