Amanda Lowder

Amanda Lowder is an experienced professional in the housing and social care sector, currently serving as Mentoring Manager for the Resolution Team at Stonewater since July 2017. In this role, Amanda coaches and mentors customer experience colleagues to enhance performance in Safeguarding, Domestic Abuse, and Anti-social Behaviour. Previous positions at Stonewater include Customer Experience Manager and Anti-Social Behaviour Officer, where Amanda managed case processing, led service delivery, and developed training programs. With extensive experience spanning various roles at organizations such as the Sanctuary Group and Mencap, Amanda has demonstrated a commitment to promoting high standards of service, stakeholder engagement, and continuous improvement in the delivery of housing services and support programs.