Katie Teasdale

Katie Teasdale is an experienced professional in customer experience and stakeholder engagement, currently serving as the Assistant Director of Customer Experience at Stonewater since April 2021. In this role, Katie leads the Customer Voice directorate, overseeing various teams dedicated to customer relations, communication, and engagement, and is responsible for enhancing customer satisfaction through effective feedback mechanisms. Previously, Katie held several positions at the National Housing Federation, including Head of Member Relations and National External Affairs Manager, where key responsibilities involved member engagement and strategic relations. Additional roles include Innovator at The Greenhouse Social Innovation Incubator and leadership positions at Greater Birmingham Chambers of Commerce and Birmingham Chamber of Commerce and Industry, focused on policy and strategic relationships. Katie Teasdale holds a BA (Hons) First Class in Medieval and Modern History from the University of Birmingham.