David Edwards

Mr. Edwards was appointed to the Board of Directors in 2022. Mr. Edwards is Managing Partner and Co-founder of Edwards Williams Consulting, LLC, a consulting firm that advises enterprise clients on successfully navigating the increasingly complex universe of data, analytics, and marketing technology. Prior to founding the firm in 2014, he was Senior Vice President and Chief Customer Officer at TIAA, a role he assumed in 2006, where he led teams responsible for marketing capabilities, customer insights, and loyalty. From 1995 to 2006, Mr. Edwards held various leadership roles at American Express, including Senior Vice President and Head of Customer Acquisition and Loyalty for its international business. In that role, Mr. Edwards developed a range of customer marketing capabilities, including automation of customers, cross-sell marketing processes, data-driven acquisition investment optimization solutions, and risk management. He also held leadership positions at Citibank and Dun & Bradstreet. Mr. Edwards earned a Ph.D. in economics from Texas A&M University, where his dissertation was on the value of information in business decision-making.