Claire Mahoney

Claire Mahoney is a skilled technical content writer and principal consultant with extensive experience in creating and maintaining documentation and support platforms across various organizations. Currently at StoreConnect since November 2025, Claire ensures that all content remains accurate and user-friendly. As the principal consultant at Lacuna Information Design, Claire operates a writing business that addresses specific communication needs. Previous roles include senior content designer at Kinde, where Claire contributed to brand development and product shaping, and content & communications lead at UX Australia, managing extensive community events. Claire has also served in various capacities, including change and communications advisor at La Trobe University and technical writer roles at Synlait Milk Limited, Seequent, Atlassian, Open Universities Australia, and John Holland. Claire holds a Post Graduate Diploma in Editing and Communications from the University of Melbourne and a Bachelor of Arts with First Class Honours from the University of Tasmania.