WS

Wilma Ståhl

Customer Support Representantive at Storytel

Wilma Ståhl has a diverse work experience in various industries. Wilma started their career in 2018 with two student internships at JAMARI INT’L, a clothing distributor in New York, and at Lucca, a high-end multibrand kids store in Stockholm. During these internships, they gained hands-on experience in packing and sending orders and assisting customers with their queries.

In 2016, Wilma worked as an Event Organizer at Things Brands Sweden, where they planned and coordinated events for high-quality clothing brands. Wilma'sresponsibilities included organizing showrooms and providing assistance to customers during events.

Since 2020, Wilma has been working at Storytel as a Customer Support Representative. Wilma'srole involves assisting customers with technical problems related to the company's products and services. Wilma resolves customer queries, recommends solutions, and guides users through product features and functionalities. Wilma values building trust with customers and ensuring customer satisfaction.

Overall, Wilma's work experience showcases their strong customer service skills, attention to detail, and ability to work in diverse environments.

Wilma Ståhl completed their education at Hersby Gymnasium from 2019 to 2022, where they obtained a Studentexamen in the field of Samhällsvetenskap. Prior to that, they attended Käppala skola from 2009 to 2019 and completed grundskola, åk 1-9. Additionally, in November 2022, they obtained a certification in "Understanding customers needs and online behaviours" from Google Digital Academy (Skillshop).

Links

Timeline

  • Customer Support Representantive

    July, 2022 - present

View in org chart