Tim Jones

Tim Jones is a seasoned technical professional currently serving as a Technical Client Solutions Manager at Straker since September 2023, where responsibilities include reviewing client technical requirements and providing technical support during pre-sales and onboarding. Prior to this role, Tim Jones spent nearly three decades at QAD, holding multiple positions including Technical Account Manager and Solutions Architect, managing complex deals and cultivating relationships with C-suite stakeholders. Tim Jones also contributed as a Customer Success Account Manager, ensuring product adoption, managing client relationships, and generating leads. Additional experience includes roles as Technical Team Lead, Technical Support Consultant, and HelpDesk Analyst, showcasing expertise in service delivery, technical support for ERP systems, and application and hardware support. Tim Jones holds a BA in Computer Management Information Systems from Holy Family University.