Karen Wilson

Karen Wilson has over 30 years of work experience, starting with their first role as a Buying Assistant/Order Processor at Universal Orlando in 1989. Karen later held positions such as Applications Systems Analyst and Supervisor of Inventory Control before becoming Director of Managed Operations at Retail Technologies Corporation. Wilson returned to Universal Orlando in 2001 as Manager of Merchandise Systems and held various roles, including Business Planning Specialist and Project Manager. Karen managed the IT Project Management Office (PMO) at Valencia College and led a team of Business Analysts and Project Managers at Universal Orlando before their current role as Senior Consultant at Strata Information Group. Their experience includes project portfolio and demand intake management, business systems analysis, and disaster recovery planning. Karen also established and maintained project management practices and standards at their PMO roles and gained experience managing teams, collaborating with various stakeholders, and implementing new systems and processes.

Karen Wilson received an Associate’s degree in General Studies from Valencia College in 2005. Karen then pursued an Interdisciplinary Studies degree in Business/Technology at the University of Central Florida from 2008-2010. In 2019, Karen completed a Master’s degree in Information Technology Management from Western Governors University. Karen has also obtained several certifications, including ITIL Intermediate Service Strategy in 2015, ITIL Foundations, and Certified Associate in Project Management (CAPM) from the Project Management Institute in 2019.