Roshan Elias John

Roshan Elias John is an experienced professional in customer success and business operations, currently serving as the Head of Customer Success at STRATACACHE since November 2016. Roshan has held multiple roles within the company, including Lead for Business & Administration in the APAC region, Senior Manager of Business Operations, Service Delivery Manager for India, Account Manager, and Business Relationship Manager. Prior experience includes positions as Duty Manager at Fortune Hotel (October 2014 to September 2016) and Grand Mercure Bangalore (January 2011 to October 2014), and as Front Office Executive at The Lalit Ashok Hotel (February 2007 to January 2011). Roshan holds a Bachelor of Arts degree from Bangalore University and a BTEC HNC in Hospitality & Aviation Management from FIAT. Educational background includes attendance at St. Claret Pre-University in India.