Shelby Thomas

Shelby Thomas has extensive experience in technical support and operations management, currently serving as Network Operations Center Supervisor at STRATACACHE since October 2017. Previous roles at STRATACACHE include Technical Support Specialist and Technical Support Analyst. Prior to STRATACACHE, Shelby held the position of Technical Support Supervisor at Reynolds and Reynolds from September 2013 to October 2017 and worked as a Customer Service Representative at Teleperformance. Additional experience includes roles at The Bon Ton Stores Inc. as a Loss Prevention Associate, Corrections Corporation of America as a Correctional Officer, InfoCision Management Corporation as a Call Center Operator, and Jewelry Television as a Resource Planner. Shelby holds a Bachelor of Science degree in Organizational Leadership from Wright State University, earned between 2008 and 2012.