Stephanie Johnson

Stephanie Johnson is the EVP of Customer Experience at Stratasan. Stephanie has been with Stratasan since June 2016 and in their current role, they are responsible for defining the strategic direction of Stratasan’s Delivery Teams and overseeing their successful execution. In addition, Stephanie defines the strategies by which Stratasan maximizes customer value, retention, and profitability. Stephanie has oversight of the teams at Stratasan that facilitate the delivery of value from the company to the client: Client Success (CS), Onboarding, Training & Support (OT&S), Strategic Advisory Solutions (SAS) and Channel Partnerships (CP). Stephanie is charged with solving lasting client problems, building a long-term competitive advantage, retaining loyal clients, and creating a strategy to help increase profit from customers. As a member of the executive team, Stephanie's efforts will develop and support a winning culture characterized by high performance, strategic partnerships, and a relentless focus on driving customer value.

Prior to joining Stratasan, Stephanie held various positions at Zycron, Inc.; including Chief Operations Officer and Director of IT Recruitment. Stephanie has been in the customer experience and operations field for over 20 years and their experience has been invaluable to Stratasan.

Stephanie Johnson has an MBA in Management from Strayer University and a BS in Healthcare Administration and Planning from Tennessee State University.

Some individuals on their team include Forrest Rich - Data Analyst, Adriana Zeman - SVP, Customer Experience, and Lee Ann Lambdin - SVP, Strategic Advisory Services. Stephanie Johnson reports to Jason Moore, Founder & CEO. They work with Morgan Atkins - VP, Products & Innovation, Haley Devlin - SVP, Business Operations, and Tony Camarata - VP, Strategic Solutions.