Payment Risk & Fraud Analyst

This role is open to applicants based in BC or Ontario, Canada with the relevant right to work

About Strive Gaming 

Join Strive Gaming at an unparalleled phase of growth and become a part of our mission to redefine the iGaming PAM platform landscape in North America. Positioned as the go-to iGaming PAM platform tailored to meet the sophisticated demands of North American operators, we are rapidly gaining a foothold as industry leaders in the U.S. and Canadian markets.  

With GLI-33/GLI-19 certifications and licensed across multiple jurisdictions, we are poised to steer the market in innovation and reliability for years to come. This is an ideal time to become a part of our forward-thinking team.

Job Overview

We are seeking a detail-oriented and analytical Payment, Risk, and Fraud Analyst to join our team. The ideal candidate will be responsible for monitoring and analyzing payment transactions, identifying potential risks and fraudulent activities, and implementing strategies to mitigate these risks. The Payment, Risk, and Fraud Analyst will work closely with various departments to ensure compliance with regulations and company policies while optimizing payment processes.

Key Responsibilities

• Monitor and analyze payment transactions to detect suspicious activities, potential fraud, and emerging trends.

• Investigate and analyze transactional data to identify patterns, anomalies, and potential risks.

• Utilize various tools and technologies to assess the legitimacy of transactions and flag suspicious activities.

• Collaborate with internal teams to develop and implement strategies to mitigate payment-related risks and fraud.

• Conduct regular reviews and audits of payment processes, systems, and controls to ensure compliance with industry regulations and company policies.

• Develop and maintain reports and dashboards to track key performance indicators related to payment fraud and risk management.

• Stay up to date with industry trends, regulatory changes, and emerging technologies in payment fraud detection and prevention.

• Communicate findings and recommendations to management and relevant stakeholders.

• Assist in the development and implementation of fraud prevention policies and procedures.

• Provide training and support to internal teams on fraud detection and prevention best practices.

Requirements

• Proven experience in payment processing, risk management, or fraud prevention, preferably in an iCasino, sportsbook, financial institution or e-commerce environment.

• Experience working with Zendesk or similar customer support software in a professional setting.

• Strong understanding of customer service principles and practices, with a focus on delivering exceptional customer experiences

• Strong analytical skills with the ability to interpret complex data sets and identify trends.

• Knowledge of payment processing systems, payment networks, and fraud detection technologies.

• Understanding of regulatory requirements and compliance standards related to payment processing and fraud prevention.

• Excellent communication and interpersonal skills with the ability to collaborate effectively across teams.

• Detail-oriented with strong problem-solving abilities.

• Ability to work independently and prioritize tasks in a fast-paced environment.

• Relevant certifications (e.g., Certified Fraud Examiner, Certified Anti-Money Laundering Specialist) are a plus.

Position Type: Remote

Coverage: 12X7

Shifts: Rotational (Monthly)

Timings: (09:00-17:00 & 13:00-21:00)

Week Off: Rotational