Igors Semdjankins

Igors Semdjankins has extensive experience in customer service and IT support, currently serving as the Customer Service Support Manager at StrongPoint since October 2013. In this role, Igors leads the Incident, Major Incident, and Problem Management processes globally, focusing on strategy, execution, and continual improvement. Previous positions include Customer Support & IT Helpdesk Team Lead and Senior Help Desk Support Technician, where Igors provided vital technical assistance at RIMI. Before StrongPoint, Igors worked as an IT End User Services Support Technician at GE Money Bank and as an IT Consultant at SIA 636. Igors holds a Professional Bachelor’s degree in Information and Computer Technologies, specializing in System Analysis from the Information Systems Management Institute.