Diego Martinho

Diego Martinho has a strong background in operations management and account management. Diego is currently working as the Head of Account Management at Stuart, where they have been since January 2024. Prior to this role, they served as a Senior Key Account Manager and a Senior Operations Manager, overseeing UK onboarding and fraud resolutions. Diego has demonstrated their leadership skills by introducing management processes, expanding team sizes, and driving efficiencies through cross-training and effective KPIs. Diego has also led sustainability projects and implemented preventative fraud measures, resulting in significant cost savings and reductions in fraud incidence. Diego's previous experience includes working as an Operations Team Lead at TikTok and a Customer Care Team Lead at TripAdvisor, where they managed large teams and implemented efficient processes. Diego also has experience in financial management and as an executive assistant.

Diego Martinho completed their undergraduate education at Florida International University from 2011 to 2014, earning a Bachelor of Arts (B.A.) degree in International Relations and Affairs. Diego then pursued a Master of Business Administration (MBA) degree in Business, Management, Marketing, and Related Support Services at FGV - Fundação Getulio Vargas from 2015 to 2016. Prior to that, Diego obtained their high school diploma from Ronald Reagan Senior High School from 2006 to 2010. In addition to their formal education, they have obtained various certifications, including a Learn Python 3 Course from Codecademy in 2021, a Complete SQL Bootcamp from Udemy in 2020, and multiple management and business-related courses from Udemy in 2019.