Anouk Piening

Anouk Piening is an experienced professional in customer strategy and experience, currently serving as Experience Lead at Studio CIX since August 2022. As an independent consultant since January 2018, Anouk has advised companies on developing customer strategies based on insights. Roles held include Product Development and Customer Experience at Pro Parents, Consultant for Customer Strategy & Insights at Benthurst&Co, and Head of Customer Experience at Webfleet Solutions and wehkamp. Anouk has a strong background in strategy development and implementation, having managed customer interactions and digital operations at Studystore BV. Anouk’s career began at Bain & Company as a Senior Consultant and includes significant experience in project management and program oversight. Anouk holds a Master's degree in Econometrics from the University of Groningen and completed further education at Nyenrode Business University.