Studio CIX
Anouk Piening is an experienced professional in customer strategy and experience, currently serving as Experience Lead at Studio CIX since August 2022. As an independent consultant since January 2018, Anouk has advised companies on developing customer strategies based on insights. Roles held include Product Development and Customer Experience at Pro Parents, Consultant for Customer Strategy & Insights at Benthurst&Co, and Head of Customer Experience at Webfleet Solutions and wehkamp. Anouk has a strong background in strategy development and implementation, having managed customer interactions and digital operations at Studystore BV. Anouk’s career began at Bain & Company as a Senior Consultant and includes significant experience in project management and program oversight. Anouk holds a Master's degree in Econometrics from the University of Groningen and completed further education at Nyenrode Business University.
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Studio CIX
Whether you would like to design or improve the experience of your customers, your candidates, your patients, your employees, your suppliers or every other human, we are ready for the challenge! We bring you the “outside-in” perspective by looking through the eyes of your customers (or every other stakeholder you are interested in). By listening carefully to them, we identify their needs, motives and experiences. Based on these insights we craft a memorable journey, innovation or insights driven strategy. Taking your organisation by the hand to make sure a new way of acting is embedded. Just call us or send an email to info@studiocix.com to discuss how we can help you.