Ibrahim Mulla is a seasoned quality assurance manager at Studio Retail Limited with over 13 years of experience in call center operations and customer service. Since August 2019, Ibrahim has served as a customer service subject matter expert while managing international client relationships. Previously, from August 2006 to August 2019, Ibrahim held the position of offshore liaison manager at Capita, where responsibilities included ensuring compliance with regulations and managing operational functions according to client agreements. Additionally, from February 2008 to March 2012, Ibrahim was the director of Allclean carwash, overseeing daily operations and managing a team. Ibrahim’s educational background includes a National Diploma in Sports and Fitness from Blackburn College and studies at Witton Park High School.
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