IT Administrator

The IT Administrator role is primarily responsible for frontline IT operations: fielding tickets, onboarding, offboarding, and computer deployments. Other related primary responsibilities include analysis of support tickets, break-fix troubleshooting, and participation in technical research for our ongoing innovation. Contributing to developing processes, procedural documentation, and support mechanisms for systems hardware, application software, and related infrastructure is a secondary priority.

The job is focused on any of our US-based studios with the opportunity to work on projects with the other STUDIOS offices.

Washington, DC (Website, Google Map)
New York (Website, Google Map)
San Francisco  (Website, Google Map)
Los Angeles (Website, Google Map)

Routine:
The person responsible for the IT Administrator role will develop a workflow that allows for primary responsibilities to be filled e.g. computer deployments, onboarding and offboarding tasks, and troubleshooting ticket closeout.

Requirements:

• Advanced experience with Mac and Windows operating systems
• Command line and Powershell scripting ability
  
  

Other Essential Requirements:

• Must be able to commute to the selected office above; we are not offering a remote support role at this time
• Ability to focus on resolving problems in a high-stress environment on occasion
• Ability to collaborate with many different stakeholders, including:
  
  • Firmwide IT groups
  • Management 
  • Users
• Ability to adapt to new technologies
• Excellent verbal and technical writing skills
• Excellent customer service skills
• Ticket management and follow-through
• Mobile device support (iPads / Android tablets for punch walks)
  
  

Current Network Environment:

• Windows Server 2019/2022: Hyper-V; Active Directory; DFS; Group Policy
• Windows 10 Clients
• MacOS Clients
• OS and Android
• Remote / Hybrid: VPN, LogMeIn, Remote Desktop Gateway, BIM360 (BIM Collaborate Pro)
  
  

Key Programs:

• Autodesk AEC Collection: Revit, AutoCAD, Navisworks
• BIM Collaborate Pro (BIM360)
• Rendering plug-ins: Enscape, V-Ray, 3ds Max, Lumion
• Rhino
• Adobe Creative Cloud Suite
• Bluebeam Revu
• Google Workspace
• Veeam
• Remote Administration Software: NinjaOne, ScreenConnect, Cisco Meraki
  
  

Our base salary compensation for this position based on experience ranges from $75,000 to $90,000. 

STUDIOS Architecture is an Equal Opportunity Employer.