Kristen Wilkins is an experienced retail management professional with a comprehensive background in operations, training, and customer service. Currently serving as Assistant Manager at TJ Maxx since July 2021, Kristen has held various leadership roles at Old Navy since 2006, including Operations Manager and Customer Service Supervisor, overseeing operational compliance, training programs, and sales strategies. Previous positions include Senior Business and Operations Manager, Assistant General Manager, and Softlines Team Leader at Target, as well as roles at Salon Sculpt, LLC and Supercuts. Kristen possesses strong expertise in inventory management, merchandising, staff recruitment, and customer service enhancement, contributing to improved processes and productivity across all positions held.
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