Jim Caterbone

Jim Caterbone is an accomplished professional with extensive experience in problem and release management within Subway, where responsibilities included overseeing the identification and resolution of major issues, managing the release lifecycle, and implementing comprehensive IT service management architecture. Additional roles spanned from managing a Technology Support Call Center to serving as a Vendor Relations Specialist. Moreover, Jim holds a position as a Realtor with William Raveis Real Estate, actively representing buyers and sellers in Southwestern Connecticut. Previous roles included Enterprise Account Manager at GovConnection and CDW, focusing on government and education account sales, and Direct Mail Production Manager at Union Pen. Jim holds a Bachelor's degree in Business, Management, Marketing, and Related Support Services from Fairfield University.