Suresh Parishi is a seasoned technology professional currently serving as the Director of Engineering at SuccessKPI since September 2022, where responsibilities include leading the Engineering Team in the planning and delivery of both major and minor product releases, with a focus on real-time Agent Assist Products for contact centers. Prior to this role, Suresh Parishi amassed significant experience at Wells Fargo from September 2006 to September 2022, holding various positions including Lead Solution Engineer and Tech Lead, as well as roles as Lead Applications Engineer and Applications Engineer. Suresh Parishi is also recognized as a Google Certified Professional Cloud Architect.