Janice E. Tinsley

Ms. Tinsley was appointed by the Authority in April 2008 as Deputy Chief Executive Officer for Customer Service. She is responsible for all facets of the Customer Service Division, which include Metering, Field Service, Workforce Technology and Call Center Operations. For eight years, Ms. Tinsley served as Town Clerk for the Town of Babylon. Prior to serving in this elected position, she was Special Assistant to the Babylon Town Supervisor concentrating on constituent services. In her current position, Ms. Tinsley oversaw the change out of more than 395,000 traditional style water meters to AMR meters. In addition, her department has transformed from a paper-centric department to a largely paperless environment utilizing newly installed mobile workforce management technology. Before entering public service, Ms. Tinsley was employed in various positions with Northwest Airlines for over 18 years. Ms. Tinsley received her Bachelor of Arts degree in Political Science from Lycoming College and her Juris Doctor in 1992 from Brooklyn Law School. Ms. Tinsley was admitted to practice law in the State of New York.