Biljana Miltner is a Customer Success Manager at SugarCRM since October 2021, focused on enhancing customer engagement and fostering long-term relationships. Prior experience includes serving as an Account Manager at 206 Tours from April 2015 to October 2021, where Biljana managed high-profile accounts and strategic partnerships within the Catholic community, and previously worked as a Salesperson and Travel Consultant at the same company, achieving significant sales growth. Biljana's earlier roles include Secretary and Project Manager at the Taekwondo Union of Central and Southeastern Serbia and Taekwondo Instructor at Taekwondo Academy Kodokan, alongside being a professional competitor representing Serbia in various international tournaments. Biljana holds a Bachelor’s degree in Physical Education Teaching and Coaching from the Faculty of Sport and Physical Education in Serbia and a high school degree in Business/Managerial Economics.
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