Daniel Godwin

Vice President Technical Support at SugarCRM

Daniel Godwin has over 15 years of work experience in the technical support field. Daniel started their career as a Technical Support Engineer at Coremetrics in 2004. From there, they worked at Liquid Labs, LLC as a Developer, before joining SugarCRM in 2008. At SugarCRM, they held various positions including Support Manager, Advanced Support Engineer, Senior Manager, and Director of Technical Support. In these roles, they were responsible for mentoring and leading teams, resolving customer escalations and product issues, and serving as a point of contact for critical issues and engagements. Daniel most recently served as the Vice President of Technical Support at SugarCRM.

Daniel Godwin received a Master's degree in Computer Science from Texas State University from 2011 to 2015. Prior to this, they obtained a Bachelor of Science (BS) in Computer Science from the same university from 2002 to 2004.

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Timeline

  • Vice President Technical Support

    February, 2021 - present

  • Sr. Director Of Technical Support

    July, 2019

  • Director Of Technical Support

    August, 2017

  • Senior Manager

    July, 2015

  • Support Manager

    February, 2012

  • Advanced Support Engineer

    January, 2010

  • Technical Support Engineer

    May, 2008

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