Louis James is an experienced professional with a strong background in customer success and project support. Currently serving as a Customer Success Business Analyst at SugarCRM since June 2020, Louis previously held the position of Customer Success Manager for the EMEA region at the same company. Prior to SugarCRM, Louis worked at Unilink as a Project Support Engineer and at Aviva as a Technical Change Consultant and Project Subject Matter Expert in International PMI. Earlier career experience includes roles at Foxhills Junior School as a Teaching Assistant and at EXFO as a Customer Service Assistant for the EMEA region. Louis studied at Brockenhurst College from 2008 to 2010.
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