Marcus Miranda

Customer Success Manager - Saas/cloud - CX Software at SugarCRM

Marcus Miranda is a seasoned professional with extensive experience in customer success and sales within the SaaS/Cloud sector. Currently serving as a Customer Success Manager at SugarCRM since November 2021, Marcus previously held the position of Senior Account Executive at Siteimprove, focusing on ADA Compliance Software. Prior roles include Account Executive at Infor, where achievements included surpassing quotas and recognition in the Circle of Excellence, and Field Account Manager at Comm-Works, specializing in IT systems integration. Additional experience encompasses inside sales at Arrow Systems Integration and business development at Infor, with a strong foundation in market research and enterprise software solutions. Marcus holds a Bachelor's degree in Marketing with a minor in Mass Communications from Bemidji State University and has also attended the University of Oxford.

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