Sumita Biswas

Sumita Biswas is a skilled professional in customer success and account management with extensive experience in the technology sector. Currently serving as a Customer Success Business Development Representative at SugarCRM since January 2022, Sumita empowers companies by implementing effective customer lifecycle solutions. Previous roles include Account Manager at Siteimprove, where Sumita facilitated digital goal achievement through software strategy, and Key Account Manager at Black Box, focusing on customer relationships and productivity solutions. Earlier experience includes a Client Care Representative position at TELUS Communications, demonstrating strong customer service skills and sales achievements, and strategic relationship building for small businesses at TELUS. Sumita's educational background includes a Master Design in Web Design Certificate from the Southern Alberta Institute of Technology, along with degrees in Botany, Education, and Genetics from various esteemed institutions.