Eleanor Young

GM Operations & Customer Experience at Summerset

Eleanor oversees the operational performance across all Summerset villages. Her focus on service experience and delivery ensures Summerset’s residents receive the highest quality facilities and care.

Before joining Summerset in 2016, Eleanor held senior roles at Inland Revenue. This included four years as the Group Manager of Customer Services, managing over 2,000 staff across New Zealand to deliver services to customers.

Eleanor has a background in human resources within both the public and private sector, having worked in managerial roles for the Ministry of Social Development, Mighty River Power and Air New Zealand.

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Summerset

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Summerset Group Holdings Limited is a retirement village operator and developer of villages in New Zealand. The Company operates through the provision of integrated retirement villages in New Zealand segment. It also provides a continuum of care. It offers various care services ranging from individualized supported living services. It offers a choice of independent living options, including villas, townhouses and apartments. Its support services include housekeeping, cleaning, daily newspaper delivery, and personal laundry, ironing and bed linen services. Its on-demand services include companionship visits, personal shopping, home and spring-cleaning, car washing and grooming, and help walking or minding customer's pets. It offers a range of food services to its residents. It also offers over three in-home care and support options, including Supported Living, Supported Living Plus and Premium Care. The Company's care options include in-home care, serviced apartments and care center.


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1,001-5,000

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