JannPierre Ramirez is an experienced Network Operations Center Technician II at Summit Broadband, focusing on network infrastructure performance, issue diagnosis, and trouble ticket tracking since October 2019. Prior experience includes roles as a Technical Lead, Bilingual Technical Support Representative at Asurion, Pawnbroker at GodFather Pawn, Customer Service Representative at VOLCOM, and Talent Sourcer at NES Global Talent Limited, showcasing a diverse skill set in technical support, customer service, and talent acquisition. JannPierre has a strong educational background with ongoing studies at Universidad del Sagrado Corazón since 2008.
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