Aja' Wallace

Aja' Wallace is an experienced professional with a diverse background in customer service and mental health care. Currently serving as an Optometric Technician and Sales Associate at Warby Parker since October 2021, Aja' focuses on delivering exceptional customer service, demonstrating product knowledge, and fostering an inclusive culture. Concurrently, Aja' has been a Mental Health Associate at Summit Oaks Hospital since March 2018, providing patient care and facilitating psycho-educational group sessions. Aja' also has experience in customer service roles at Tiffany & Co. and Nordstrom, where skills in CRM utilization and consultative sales techniques were developed. Aja' holds a Master of Science in Mental Health Counseling from Monmouth University and a Bachelor of Science in Counseling Psychology with a specialization in Addictions Counseling from Johnson & Wales University.