Mark Fulton

Mark Fulton is an experienced professional in the fields of customer education, training, and technical support, currently serving as the Director of Training and Documentation at Sumo Logic since April 2024, leading a globally dispersed team. Prior to this role, Mark worked as an Implementation Architect at Unleash, where responsibilities included planning cloud integrations and establishing Unleash Academy, the company's education portal. Mark previously held leadership positions in customer education at Sysdig, managing curriculum development and customer enablement, and served as a trusted advisor through his roles as Principal Technical Account Manager and Solutions Architect. Additionally, Mark has extensive experience in knowledge and education for technical support teams at Hewlett Packard Enterprise and Nimble Storage, where training programs were developed for engineers across various technical levels. Early career experiences include technical support roles at NetApp and Aker Solutions. Educational background includes studies at the European School Karlsruhe and Newcastle University.