Didrik Peterson is an experienced Information Technology professional with a career spanning over 28 years. Currently serving as an Information Technology Application Analyst at Sun Country Airlines since November 2018, Didrik focuses on aligning processes with industry best practices and enhancing IT team productivity through training on Service Now capabilities. Prior to this role, Didrik held various positions at TCF Bank from September 2002 to September 2018, including Senior Application Support Engineer and IT Operations Analyst, where responsibilities encompassed service-centric reporting, support, and Business Continuity planning. Didrik's earlier experience includes management roles at DecisionOne, where responsibilities involved ensuring client obligations were met and developing customized support solutions. Didrik holds a Bachelor of Science degree in Mass Communications from the University of Wisconsin-La Crosse.
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