Cynthia Okemba

Cynthia Okemba has a wealth of experience in customer service and management roles. Currently serving as the Head of Customer Service at SunCulture, Cynthia previously held positions such as Senior Manager Call Center and Customer Experience at the same company. Prior to this, Cynthia worked at BBOXX as a Retail Area Manager and Nehemiah and Williams Ltd as a Customer Success Coordinator. With a background in Customer Service Quality Analysis and leadership roles at MultiChoice Group, Cynthia has a Master's degree in Strategic Corporate Communication from the United States International University - Africa. Additionally, Cynthia has completed a Customer Experience Masterclass at Xponentially and African Management Services Company.