Florencia B.

Florencia B. has a diverse work experience in the luxury retail industry. Florencia started their career at Harrods as a Luxury Sales Assistant, where they focused on providing excellent customer service, building clientele, and maintaining store standards. Florencia then joined 24 Seven Talent as a Luxury Sales Assistant, where they continued to deliver exceptional customer service and assist in stock replenishment. Florencia later worked at Tiffany & Co. as a Seasonal Client Care Representative, where they delivered first-class customer service, managed customer complaints, and handled purchase orders. Florencia then joined Max Mara Fashion Group as a Luxury Sales Consultant, assuming store leadership in the absence of the Store Manager and handling customer needs, such as exchanges and credit notes. Currently, Florencia is working at Sunday Riley as a Client Care Specialist and Ecommerce, where they are responsible for providing care to clients and managing ecommerce operations.

Florencia B. began their education in 2017, when they enrolled in a short course on Experimental Fashion Design at Central Saint Martins, University of The Arts London. Following this, they attended the London College of Fashion, University of the Arts London in 2017, where they pursued an International Introduction to the Study of Fashion at the FE Level 3. Florencia continued their studies at the same institution from 2018 to 2022, completing a Bachelor of Arts in Fashion Design and Development.