Katherine Andrea Romero Peña

Katherine Andrea Romero Peña is an experienced professional in customer service and technical support management, currently serving as a Tech Support Manager at SunDevs Inc since September 2023. Prior to this role, Katherine held various positions at Elenas from February 2019 to September 2023, ultimately leading as the Regional Customer Service Manager, where responsibilities included supervising operations, designing strategies for growth, and optimizing budgets across Colombian and Mexican markets. Katherine's career began with roles in customer service coordination and logistics, with early experience as a Media Assistant at Siigo S.A. Katherine holds a Bachelor’s degree in Industrial and Product Design from Universidad Autónoma de Colombia and has completed a Customer Experience Program at EUDE Business School.