Wilbert Harris has extensive experience in managing customer service operations in various companies, including Sunnova Energy Corp., GetixHealth, and ACS Healthcare Provider Solutions. With a background in operations management and a focus on improving customer satisfaction levels, Wilbert has successfully overseen teams of employees and developed strategies to meet revenue targets and service level agreements. With a strong educational background from institutions such as Grace School of Theology, Houston Community College, and the University of Houston, Wilbert brings a wealth of knowledge and skills to their role as a Contact Center Manager.
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