Nicole Adams

Nicole Adams is an accomplished Customer Experience Professional and Project Manager at Sunrun, with a proven track record of exceeding performance metrics, notably achieving a 99% install customer experience and an 80.2 NPS score. Previously, Nicole served as Business Relationships Manager and Operations Assistant at Paul’s Roofing Hawaii, where leadership in process improvements enhanced operational efficiency and accountability for substantial project management contributed to over $1M in gross revenue. Experience also includes roles at Bluffwalk Center L.P. and Liberty University, focusing on customer service, event coordination, and student engagement. Educational qualifications include a Doctorate in Business Administration and an MBA, both from Liberty University, along with a Bachelor’s degree in Business Administration with a focus on Marketing from Universidad Latina de Costa Rica.