Rachelle Pochinko

Rachelle Pochinko has extensive experience in sales and call center management, currently serving as the Sales Centre/Vendor Manager at Sunwing since July 2012. In this role, Rachelle leads a high-performing team, implements business growth initiatives, and is responsible for achieving sales and service objectives. Prior to Sunwing, Rachelle was the Senior Call Centre Manager at Numeris, where oversight of call center management, quality, training, and recruitment was key. Rachelle's career began at Convergys, where a 14-year tenure involved progressive management roles in call center operations for major clients such as FedEx and AT&T WorldNet.