Andrew Lyons

Andrew Lyons is an experienced IT professional with a robust background in technical support and management. Currently serving as the Field Support Group Manager and previously as the Service Desk Manager and IT Support Specialist at the University at Albany, SUNY since March 2010, Andrew has overseen Help Desk operations and managed student staff. Prior roles include Senior Technical Support Specialist and Technical Support Specialist at Hobart and William Smith Colleges, as well as multimedia and technical positions at Hamilton College. Andrew began the career as an Administrative Assistant at Cheney & Company and participated in the Advanced Student Technology Program at Middlebury College. Academically, Andrew holds an MBA in Information Systems and Business Analytics from the University at Albany and a BA in Economics and Mathematics from Hamilton College.