Prep Gayihayi

Risk Manager at Superhero

Prep Gayihayi has seven years of professional experience. In 2021, they began working as Head of Incidents and Complaints and Customer Insights Specialist (Dispute Resolution) at Superhero. From 2018 to 2017, they worked as an Investigation Consultant - Advice Quality and Governance at National Australia Bank and a NDIS Business Support Analyst at Cerebral Palsy Alliance. In 2017, they worked as a Customer Service Officer - Customer Response Initiative and Complaints Assessment Officer, Advice Dispute Resolution at National Australia Bank. From 2011 to 2010, they worked as a House Manager, Assistant House Manager, and Disability Support Practitioner at Cerebral Palsy Alliance. In 2010, they worked as an Economist at the Ministry of Economic planning and investment Promotion in Zimbabwe. From 2005 to 2005, they worked as an Intern(Graduate Trainee) / Assistant Branch Manager / Branch Manager at Jaggers Wholesalers (Pvt) Ltd in Zimbabwe.

Prep Gayihayi has a diverse educational background. Prep obtained a RG 146/Diploma of Financial Planning from Kaplan Professional in the field of Financial Services. Prep then went on to obtain a Master of Economics from Macquarie University and a Master of Risk Management from UNSW, both in the field of Economics. Prep also holds an Advanced Diploma of Accounting from Group Colleges Australia. Lastly, they obtained their BSc Honours in Economics from the University of Zimbabwe. In addition to their formal qualifications, Prep Gayihayi has also obtained two certifications from LinkedIn: Building Better Routines (April 2020) and Public Speaking: Energize and Engage Your Audience (September 2019).

Links

Timeline

  • Risk Manager

    February 1, 2024 - present

  • Head of Incidents and Complaints

    December 1, 2021

  • Customer Insights Specialist (Dispute Resolution)

    February 1, 2021