Rachael Marsland

Rachael Marsland is a seasoned professional in customer success and digital marketing with extensive experience in the software as a service (SaaS) industry. Currently serving as a Senior Customer Success Manager at Supermetrics since February 2022, Rachael was the inaugural team member hired in Canada and contributed to the exponential growth of the Canadian team within the first year. Prior experience includes a role as a Customer Success Manager at Roadmunk, where Rachael consistently exceeded retention targets. Rachael has also held positions at HR.com, where notable contributions included managing virtual events and digital marketing initiatives, as well as gaining foundational customer service skills at The Brick. Rachael's academic background includes a Bachelor of Arts in Digital Media Studies from Vancouver Island University and a Creative Advertising Diploma from Seneca Polytechnic.