Sonja Kukkula

Sonja Kukkula is an experienced professional in technical support and customer service, currently serving as the Lead Support Coordinator at Supermetrics since June 2020, where responsibilities include overseeing technical customer support functions. Prior experience includes positions as a Junior Technical Consultant at Gapps, an Integration Specialist at Visma, and a Technical Customer Service Advisor at Poolia IT Oy, among other roles. Sonja's expertise spans incident management, API integration support, user training on G Suite products, and technical issue resolution across various environments. Educational qualifications include a Bachelor of Business Administration in Business Information Technology from Oulu University of Applied Sciences and a Bachelor of Business Administration and Information Sciences from San Francisco Bay University.