Isadriana Zelaya Hurtado

Account And Project Management Team Lead at Superside

Isadriana Zelaya Hurtado's work experience begins in 2017 as the Founder and Content Director of Two Girls That Like to Eat, a digital platform promoting culinary enterprises in Nicaragua. From 2017 to 2019, they worked as the Director of Marketing and Public Relations at Keiser University, where they developed marketing campaigns, managed stakeholder relations, and increased campaign reach by 134%. From 2019 onwards, Isadriana joined Superside, starting as a Creative Operations Associate and later becoming the Creative Operations Manager. In this role, they identified process gaps, managed escalations, and collaborated with different departments to improve project delivery processes. Isadriana then took on the position of Operational Excellence Manager, where they developed SLAs, tracked compliance, and led data-driven improvement plans. Currently, Isadriana works as the Project Management Team Lead at Superside.

Isadriana Zelaya Hurtado completed their Master of Arts degree in Corporate Communications and Identity at Universidad Internacional de La Rioja in 2021. Prior to this, they obtained their Bachelor's degree in Business Administration with a minor in International Business from Keiser University between 2012 and 2016.

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Timeline

  • Account And Project Management Team Lead

    April, 2023 - present

  • Operational Excellence Manager

    September, 2022

  • Creative Operations Manager

    November, 2020

  • Creative Operations Associate

    August, 2019