Thayla Mendes is an experienced quality analyst currently working at SuperSim since October 2021, with responsibilities including the implementation of Customer Centricity services and monitoring both online and recorded calls. Prior to this role, Thayla Mendes served as a quality analyst from January 2019, focusing on applying targeted feedback. Thayla Mendes also worked as a quality monitor at Intelserv Inteligencia em Serviços from January 2014 to September 2018. Thayla Mendes holds a degree in Comunicação Social with a specialization in Publicidade e Propaganda, completed between 2019 and 2022.
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